1. Information we collect
We may collect personal information, including but not limited to names, contact details, and payment information when you interact with our website or services.
When you create and use an account on our platform, or provide information on our public website, we receive personal data about you. In the table below, we indicate which categories of personal data are processed, for which purpose and with the support of which legal basis the processing takes place when you use our Services. Where applicable, we also state how long we retain your personal data.
If the user has not met the age requirements to approve the conditions regarding personal data themselves, the guardian needs to approve these by creating/approving the creation of the user account for the minor.
Contact and identification data
E.g. name, birthday, email
Purpose
Administer your account - E.g. to enable you to create an account, to be able to save your settings and to be able to communicate with you.
Marketing - E.g. to be able to send general marketing such as newsletters and also customised marketing to you.
Support - If you contact us with the aim of getting support about the Services
Lawful Basis
The processing is necessary in order to enter into or fulfill the contract with you.
We support this processing on a balance of interests basis, where our legitimate interest consists in sending you relevant and in some cases customised marketing.
Legitimate interests to resolve any issues you face. We may use your email address to inform you about our Services, for example, to tell you about future changes or improvements.
Contact and identifying information
E.g. address and contact details for you
Purpose
Administer your account - E.g. to be able to save your settings and to be able to communicate with you.
Lawful Basis
Consent. It is voluntary for you to leave this information to us.Please note that if you do not provide this information to us, some features of the Services may not be provided.
Identifying information
E.g. your IP address, location information, operating system and browser.
Purpose
Manage your usage. E.g. by remembering your chosen settings and adapting the Services and our website to your devices and preferences, to optimize the website for your experience and to provide you with information about your geographic location (if you have consented to it).
Lawful Basis
Regarding necessary, so-called functional cookies and other similar identifiers, we use a balancing of interests where our legitimate interest consists of being able to provide our Services.
Usage data
E.g. your personal settings and how often you use or visit our Services or our public website and which parts.
Purpose
Manage your usage. E.g. by remembering your chosen settings and adapting the Services and our website to your devices and preferences, to optimize the website for your experience and to provide you with information about your geographic location (if you have consented to it).
Lawful Basis
Regarding necessary, so-called functional cookies and other similar identifiers, we use a balancing of interests where our legitimate interest consists of being able to provide our Services.