Privacy Policy for Grassroots Plus Ltd.

Effective Date: 01st January 2024

At Grassroots Plus Ltd. ("Grassroots+", "GRP", "Grassroots Plus", "we", "our", or "us") , we are committed to safeguarding the privacy of our users.

You share your personal information with us by creating a Grassroots Plus account. We handle your personal data in the following situations:

  • When you use the Services;
  • To further develop and improve our Services; and
  • To communicate with you.
  • In order to provide our Services, you need to provide the personal data described in this privacy policy. If you don't do that, we can't offer you all our Services.

The privacy policy explains the following:

  • What information we collect and why.
  • How we use the information in question.
  • What rights you have as a registered user and how you can contact us if you have any questions regarding your personal information.

We are the controller of the personal data processing described in this privacy policy. For additional personal data that can be collected via the Services, Grassroots Plus is only a personal data processor and refers to the responsible sports organisation’s privacy policy to find out what purpose the personal data fulfills and how it is handled.

If we want to use information for a purpose other than those described in this Privacy Policy, we will ask you first for your consent

1. Information we collect

We may collect personal information, including but not limited to names, contact details, and payment information when you interact with our website or services.

When you create and use an account on our platform, or provide information on our public website, we receive personal data about you. In the table below, we indicate which categories of personal data are processed, for which purpose and with the support of which legal basis the processing takes place when you use our Services. Where applicable, we also state how long we retain your personal data.

If the user has not met the age requirements to approve the conditions regarding personal data themselves, the guardian needs to approve these by creating/approving the creation of the user account for the minor.

Contact and identification data

E.g. name, birthday, email

Purpose

Administer your account - E.g. to enable you to create an account, to be able to save your settings and to be able to communicate with you.

‍Marketing - E.g. to be able to send general marketing such as newsletters and also customised marketing to you.

‍Support - If you contact us with the aim of getting support about the Services

Lawful Basis

The processing is necessary in order to enter into or fulfill the contract with you.

We support this processing on a balance of interests basis, where our legitimate interest consists in sending you relevant and in some cases customised marketing.

Legitimate interests to resolve any issues you face. We may use your email address to inform you about our Services, for example, to tell you about future changes or improvements.

Contact and identifying information

E.g. address and contact details for you

Purpose

Administer your account - E.g. to be able to save your settings and to be able to communicate with you.

Lawful Basis

Consent. It is voluntary for you to leave this information to us.Please note that if you do not provide this information to us, some features of the Services may not be provided.

Identifying information

E.g. your IP address, location information, operating system and browser.

Purpose

Manage your usage. E.g. by remembering your chosen settings and adapting the Services and our website to your devices and preferences, to optimize the website for your experience and to provide you with information about your geographic location (if you have consented to it).

Lawful Basis

Regarding necessary, so-called functional cookies and other similar identifiers, we use a balancing of interests where our legitimate interest consists of being able to provide our Services.

Usage data

E.g. your personal settings and how often you use or visit our Services or our public website and which parts.

Purpose

Manage your usage. E.g. by remembering your chosen settings and adapting the Services and our website to your devices and preferences, to optimize the website for your experience and to provide you with information about your geographic location (if you have consented to it).

Lawful Basis

Regarding necessary, so-called functional cookies and other similar identifiers, we use a balancing of interests where our legitimate interest consists of being able to provide our Services.

2. How we use your information

We receive part of the personal data in the tables above from you.

If you have a Grassroots Plus account and use our Services, we can show your profile name, profile photo, and activities on your account or in external applications that are linked to the account (such as your member organisation’s websites) in our Services and in other commercial contexts. We respect your settings and the choices you make regarding limited sharing and visibility in the Grassroots Plus account when applicable.

3. Security

We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

4. Marketing and advertising

From time to time, we may contact you with relevant information about the Services and to help customise your marketing strategies. Most messages we send will be by email. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you.

If you do not want to receive such messages from us, you may opt out by clicking on the unsubscribe link at the bottom of our emails. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes, or updates to features of the Services, or technical or security notices.

5. Cookies

Our website may use cookies to enhance your user experience. You can adjust your browser settings to disable cookies, but this may affect certain functionalities.

6. Third-Party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

7. Your choices

You have the right to access, update, or delete your personal information. To do so, please contact us at support@grassrootsplus.co.uk

8. Changes to the privacy policy

We reserve the right to update this Privacy Policy. Any changes will be effective upon posting on our website. Please review this policy periodically for updates.

9. Contact us

If you have any questions or concerns regarding our Privacy Policy, please contact us via the email address below.

By using our website or services, you consent to the terms outlined in this Privacy Policy.

Grassroots Plus Ltd.

support@grassrootsplus.co.uk

Latest update: 10th January 2024
©2024 by Grassroots Plus Ltd. All rights reserved. | Privacy policy | Terms of Service | v2411.01